Question 1

How long does it take to receive the SMS?

Accepted Answer

Typically under 60 seconds. Our system polls the upstream provider every 5 seconds and pushes the code to your dashboard via WebSocket the moment it arrives. If no SMS arrives within 20 minutes, you get an automatic full refund.

Question 2

What if I don't receive the verification code?

Accepted Answer

Auto-refund to your wallet within 20 minutes if no SMS arrives. No support ticket needed. You can also manually cancel anytime before the SMS arrives for a full refund.

Question 3

Is this anonymous?

Accepted Answer

Yes. We don't require KYC for purchases — just an email and crypto payment (BTC, USDT, ETH, TON, etc.). Your real phone number is never required.

Question 4

Can I use the same number multiple times?

Accepted Answer

Single-use activation orders are designed for one verification code. For multiple SMS on the same number over time, check our long-term Rentals product (4h to 1 month durations).

Question 5

Will the Rocket.Chat verification code work?

Accepted Answer

Yes. We use real mobile-carrier numbers (not VoIP) from upstream SMS providers, which Rocket.Chat's anti-fraud systems treat as legitimate. Our 7-day success rate is >92%.

Question 6

Will Rocket.Chat block my account if I use a virtual number?

Accepted Answer

No, virtual numbers from real carriers are accepted by Rocket.Chat. The risk of being blocked depends on your account behavior, not the number provenance.

Question 7

Can I create multiple Rocket.Chat accounts with different numbers?

Accepted Answer

Yes. Each Rocket.Chat account requires a unique number — purchase a separate number for each account.

Buy Rocket.Chat phone number for SMS verification

Why use a virtual number for Rocket.Chat?

How it works

Choose service & country

Pay in crypto

Receive your SMS

Frequently asked questions